Talk to the person you have the complaint with
If you are uncomfortable doing so yourself, ask a staff member, a member of the Advocates in Motion, your Program Manager or the Manager of Quality Assurance to help you.

If you’re still unhappy:
Talk to your Program Manager
If you are uncomfortable going to them yourself or if the complaint is with them, ask the Manager of Quality Assurance to help.

If you’re still unhappy:
Talk to the Executive Director
If you are uncomfortable going to them, contact someone from the Board of Directors.

If you’re still unhappy:
Talk to a Member of the Board of Directors

If you’re still unhappy:
Talk to our Program Supervisor from the Ministry of Community and Social Services

Resources

Community Living – Fort Erie – Agency Compliance August 2020

Community Living – Fort Erie – Accessible Customer Service Policy

Community Living – Fort Erie – Notice of Temporary Disruptions