The primary purpose of the Complex Special Needs Case Management Program is to provide oversight  to Outside Paid Resources (OPR) that support those adults receiving Complex Special Needs funding assigned to Community Living – Fort Erie (CLFE) by the Ministry of Children, Community and Social Services (MCCSS). 

The Case Manager is responsible for ensuring that the OPR’s provide residential support services at a level in accordance with the current policies and procedures of MCCSS. These policies and procedures reflect Ontario Regulation 299/10 Quality Assurance Measures.  The Case Manager is also responsible for reviewing current placements to determine if they are suitable and, if not, to explore and secure alternative living accommodations with a primary outcome of securing a placement with a MCCSS funded Transfer Payment Agency.